At Eternity Healthcare, we understand that your data and privacy are important. So, we assure you that your information with us is safe. We assure you that we will protect your privacy and safeguard your personal information. The user is supposed to understand that this Policy doesn’t indicate to be a part of any contract of employment or anything similar. We insist the Users to go through the Policy carefully before using the website. We can make changes in the Policies from time to time without releasing any such notification related to the changes. This policy will explain how we collect, use, and disclose your personal information in connection with our services.
The data type mentioned below may get collected, stored, and used by us when you use this website:
1- When you enter the information at the time of registration, such as your name, location, contact information, company name, etc.
2- Your medical billing and payment history, including information about the services you received, the amounts charged, and the payments made.
3- Your communication preferences, including your email and phone preferences.
Also, we may collect certain non-personal information that can include data collected indirectly from the third-party software related to your device, IP address, demographics, the operating system of your device, type of browser, and cookies.
The information we collect is used to contribute to the below-listed services we provide:
1- Processing your medical bills and verifying your insurance coverage
2- Communicating with you about your account and sending you important notifications
3- Responding to your inquiries and providing customer support
4- Enhancing our services and creating new products and features
5- Complying with legal and regulatory requirements
We may use your non-personal information to analyze and improve our services, monitor and prevent fraud and abuse, and other business purposes.
In order to protect your private data, we take reasonable measures from unauthorized access, use, or disclosure. This includes physical, technical, and administrative safeguards, such as:
1- Secure data storage and transmission
2- Access controls and authentication measures
3- Regular security assessments and audits
4- Employee training and awareness programs
In addition, we need our third-party service providers to utilize suitable security measures to protect your data.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Taking that in note, we cannot guarantee the 100% security of your information.
The website doesn’t sell your private data to any third parties. However, we may disclose your information to our affiliates, service providers, and other third parties as necessary to provide you with our services. To illustrate, we may share your information with the following:
1- Healthcare providers and insurers for billing and payment purposes
2- Installment processors and monetary organizations for installment handling
3- IT vendors and consultants for technical support and maintenance
4- Legal and regulatory authorities as required by law or in response to a court order, subpoena, or other legal process
We may likewise reveal your data regarding a consolidation, obtaining, or offering of all or a part of our resources.
You have the right to access, correct, and delete your personal information. In addition, you may also opt out of receiving marketing communications from us.
To exercise your rights or to make changes to your account information, please contact us at [contact information]. We will respond to your request within a reasonable timeframe.
We might update the policies of Privacy now and again. We will inform you of any changes by posting a notification on our site or mailing you.
If you have any questions or concerns about our privacy policy, please contact us at [hello@eternityhc.com] . We take your privacy seriously and will do our best to address any issues or concerns you may have.
